Service Delivery Manager m/f/d - LV-374713856

Worldwide and 24/7, air traffic controllers rely on our software and services to keep airport operations safe, stable, and efficient. As a Service Delivery Manager, you ensure the agreed service outcomes for our Air Traffic Control (ATC) solutions — from operational governance and service reporting to incident coordination, change control, and continual improvement.

You act as the central interface between customers, internal delivery teams, and third-party partners, translating operational needs into measurable service levels and driving improvements that increase availability, performance, and customer satisfaction in a mission- and safety-critical environment.